BibEasy Bibs Ltd are happy to refund/exchange any unused merchandise returned within 30 days of purchase upon production of your proof of purchase (you can show your order confirmation or order dispatch email), as long as they are returned in an unused condition and in their original packaging. You can return items to any local store for a refund under our returns policy.
This does not affect your rights if the product is faulty or misdescribed.
If items are collected or posted back to us, we aim to give you a refund within 14 days from receipt of the returned goods.
Upon receipt of the returned item, we will check the damaged/defective item. If we are unable to find the damage/defect, we reserve the right to refund only the cost of the item minus the returned postage cost incurred by us from the refund amount